Special Needs Plan Model of Care Self-Study Program

Arkansas Health & Wellness provides a Special Needs Plan (SNP) Model of Care self-study program that delivers a comprehensive overview of the SNP Model of Care. This is an annual training that is offered to every provider and is available 24/7 on the Provider Training Page. After completion of the training, providers will then need to complete the Attestation Form.

The Centers for Medicare & Medicaid Services (CMS) requires health plans to provide annual education and training on Wellcare by Allwell’s Model of Care to providers who treat our SNP members. This applies to our Dual Eligible Special Needs Plan (D-SNP) members, who are eligible for both Medicare and Medicaid, and our Chronic Condition Special Needs Plan (C-SNP) members, who have one or more qualifying conditions.

As stated in the Provider Manual, all providers who treat SNP members must complete Wellcare by Allwell’s Model of Care training. The annually updated Special Needs Plan Model of Care Training (PDF) is available for download and self-study.

For additional information on how to work with our health plan to manage SNP members, please visit our provider page at Wellcare.ARHealthWellness.com. This site has links to the Provider Manual, quick reference guides, clinical practice guidelines, and more.

If you have any questions or concerns about the SNP Model of Care self-study program, please contact our Provider Services team at 1-855-565-9518 (TTY: 711) or Providers@ARHealthWellness.com.