Earn Incentives by Participating in the 2023 Continuity of Care Program

Date: 06/07/23

Your participation in our provider network plays a vital role in our mission to help Arkansas live better. As thanks for your continued partnership with us, Arkansas Health & Wellness is pleased to continue the Continuity of Care (CoC) program to reward you for meeting preventive health benchmarks with our members.

The CoC program is designed to support your outreach to members and encourage you to conduct annual visits and condition management. You can earn incentive payments ranging from $100 to $300 for proactively assessing and addressing your Ambetter patients’ current conditions as identified on their appointment agendas, and by returning completed agendas to us. For Wellcare by Allwell members, you can earn between $200 and $400. Eligible members must have a 2023 claim with a provider within the organization.

We have created a comprehensive appointment agenda that details the information you should cover with your patients. To submit data, first access the appointment agenda through our Secure Provider Portal. From the portal, navigate to the Provider Analytics tab and select CoC Appointment Agenda. There are two sections — Health Condition History and Care Guidance — that will guide you through which information needs to be addressed with the member.

Assess all of the conditions identified on the appointment agenda by marking whether a given condition is valid/present or resolved/not present. Be sure to submit claims using the appropriate ICD-10 code(s) to support the medical record.

Completed appointment agendas can be submitted electronically through our Secure Provider Portal. If you prefer, they can also be faxed to 1-813-464-8879, or securely emailed to either Agenda@wellcare.com or Agenda@centene.com.

This program is available to providers from February 1, 2023, to December 31, 2023, for our Ambetter, Wellcare by Allwell, and Wellcare lines of business. For more information, contact the risk adjustment team at RiskAdjustment@ARHealthWellness.com.